Every visit with Animal Care Clinic of Rural Hall I have had has been centered around what is best for my pet and me.
For instance one of my cats has a food allergy, first clinic offered their hypo allergenic food, but when I came to Animal Care they offered to help me find a specialist, so I could find out what my cat was allergic instead of pushing a generic food that may or may not have solved the problem.
They offered this before I even had gone into my appointment. They knew they would likely find the same results, "yes your cat has an allergy but we aren't equipped to discover what that allergy is." So rather then have me waste time they sought first to get me someone who could solve the intimidate problem. That was the first sign that they were going to become my go to vet.
I went ahead with the appointment, just to see how they would handle everything. The vet assistants were friendly and helpful from the start and didn't mind my rambling questions. The vet themselves called me and explained everything to me that they discovered and the specialists they had found, as well as two different foods they recommended, on top of the one they carried.
This level of care and connectivity between owner, pet, and vet has been the norm for every visit. They genuinely care about seeking whats best for both you and your pet even if they may not be the best fit. Which to me is absolutely key to any vet I wish to take my pets to. The willingness to help your pet and you find the correct solution no matter what, from the start.